Policies

Delivery

All orders purchased online will be shipped by NZ Couriers. Please ensure your delivery instructions are accurate, when completing your order form. Please allow 3 to 5 business days for your order to arrive at your premises if you reside in New Zealand. Overseas shipments will take longer and freight details will be negotiated with the customer by email. If Servotech Instrumentation is not able to deliver your order due to stock shortages, we will advise you by return email within 2 working days from order placement of any delay or possible product substitution.

Restrictions on Shipping

Servotech Instrumentation reserves the right to restrict shipping of components, instruments or complete temperature assemblies to some overseas countries. Some supplier distribution agreements restrict the sale of products to New Zealand only. Servotech Instrumentation will contact the customer by email within 2 working days to advise of any restrictions.

Currency

All prices displayed on www.temperatureshop.co.nz are in New Zealand Dollars. We are not able to accept other currencies for online transactions.

Privacy

Your privacy is important to Servotech Instrumentation Ltd.

This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

  • We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number (“Personal Information”) without your knowledge and permission
  • We will not disclose your Personal Information to third parties unless you have authorized us to do so
  • We will take reasonable steps to protect the security of the Personal Information we collect from you

Security

Servotech Instrumentation are confident of the security of our e-commerce facility and have no hesitation in recommending this method of payment and ordering. Credit Card numbers provided at time of order placement are not kept on file, they are processed immediately in an encrypted form (using SSL encryption) over a secure link. The secure link is provided by our e-commerce provider Payment Express and the transaction processed by ANZ Bank New Zealand Ltd. Any questions about security should be directed to sales@servotech.co.nz or for more information on how secure your transaction, please visit Payment Express Privacy Policy.